With most homes packing a serious amount of time-saving tech like dishwashers and washing machines, plus essentials such as fridge freezers and ovens, appliances are an integral part of modern life. That’s why it’s important to make sure they’re installed correctly and professionally repaired should things go wrong.

Luckily, there are plenty of people out there to help you do both. This guide should help you find the appliance installer or repairer who fits your needs perfectly.

What they do

If you’ve just splashed out on the latest high-spec washer or integrated oven that Jamie Oliver would be proud of, why spoil things by struggling to install it yourself? This may end up with the inconvenience of damaging your shiny new appliance at best or injuring yourself at worst. For as little as £25, you could call on a professional to install freestanding or integrated white goods including:

  • Fridges
  • Freezers
  • Ovens
  • Washing machines
  • Dishwashers

What’s more, most installers will also remove your old appliance for a small fee.

When your white goods let you down, you needn’t see red; a competent appliance repairer will be able to diagnose what the problem is, source spare parts and get things working again – either at your home or in their workshop. With the cost of replacement often running into thousands of pounds, repair is an option you should definitely consider and often costs less than you think.

What they charge

Appliance installers generally charge a fixed fee for items. You’ll normally pay a little more for integrated appliances as these will take more time to install. As a rough guide, expect to be charged:

Washing machine – £25
Washer dryer – £25
Dishwasher – £25

Integrated machines (electric ovens, fridge freezers, dishwashers etc) – £85

Taking away small appliances – £10 – £20

When it comes to repairs, prices can vary widely depending on manufacturer and where you are in the UK, but as a general rule of thumb, expect to pay around:

  • £80 to supply and fit a new door seal to a washing machine
  • £90 to supply and fit a new pump to a washing machine
  • £80 to supply and fit a new element to an electric fan oven
  • £80 to supply and fit a new thermostat to a fridge
  • £90 to supply and fit a new pump to a dishwasher

What to ask

When you’re choosing an installer, ask:

  • If they will provide all the necessary connections or if you need to supply them
  • How near electrical, plumbing and waste connections need to be
  • Whether they will unpack the new appliance for you
  • If they’ll disconnect your old appliance
  • If they will test the appliance to ensure there are no leaks or faults
  • If they will take the packaging away or take away and recycle your old appliance. If they are doing this, ask how they will dispose of it.

When talking to repairers, ask if:

  • The work and parts are guaranteed
  • Whether they will collect the item and return it if the work is not carried out on site

Trades to trust

The following bodies offer accreditation and advice in the UK appliance installation industries:

The law

If gas appliances are being installed, the installer should be a qualified engineer registered with Gas Safe.

Ready to hire?

3 is the magic number

As always, try and get three quotes from three different installers or repairers to ensure you pay a fair price for the job.

Certification and references

Don’t be shy about asking for any relevant certification, proof of public liability insurance and references or photos from previous jobs.